ClubsChess
← clubschess.com
| Product | Price | Type | Refundable |
|---|---|---|---|
| Ad-Free Monthly | R34.99 / month | Recurring subscription | Conditions apply |
| Ad-Free Yearly | R399.00 / year | Recurring subscription | Conditions apply |
You may cancel your subscription at any time. Cancellation stops future billing but does not remove access immediately — you retain access to your ad-free benefits until the end of the current paid billing period.
To cancel, you can:
We do not charge cancellation fees. Once cancelled, your subscription will not renew.
Monthly subscription (R34.99/month): We do not offer refunds for the current billing period once it has started. If you cancel, your subscription remains active until the period ends and will not renew.
Yearly subscription (R399/year): If you request a refund within 7 days of payment, we will issue a full refund. After 7 days, the yearly subscription is non-refundable for the current period. Cancellation for future periods applies as described above.
To request a refund, email support@clubschess.com within the applicable window with your username and payment reference number.
If you believe you were charged in error or made a duplicate purchase, please contact us immediately at support@clubschess.com. We will investigate and, where applicable, issue a refund promptly.
All payments are processed by PayFast. Approved refunds are returned to the original payment method used at checkout. Refund processing times depend on your bank or card provider and are typically completed within 5–10 business days after approval.
ClubsChess does not store your card details — all payment data is handled securely by PayFast.
If you initiate a chargeback with your bank instead of contacting us first, we reserve the right to suspend the associated account pending investigation. We encourage you to reach out to us directly — we will always aim to resolve disputes fairly and quickly.
For all refund and cancellation requests, or any billing queries:
We aim to respond to all support requests within 1–2 business days.